Welcome to Drophaus.uk! By using our website and making purchases, you agree to the following Terms and Conditions. Please read them carefully before placing an order. These terms are in line with UK consumer laws to ensure a clear and secure shopping experience.
1. About Us
Drophaus.uk is a UK-based online retailer offering a wide range of streetwear clothing and accessories from leading brands. Our website is operated and registered in the UK. For any questions, please refer to the “Contact Us” section.
2. Using Our Website
By accessing or using Drophaus.uk, you agree to:
- Use the website only for lawful purposes.
- Not engage in any activity that could harm, disrupt, or damage the website’s functionality.
- Ensure that any information you provide is accurate and up to date.
3. Account Registration
To make a purchase, you may need to create an account. When you register, you agree to provide accurate and up-to-date information. It’s your responsibility to keep your account details secure and confidential.
If you suspect any unauthorized access to your account, please contact us immediately.
4. Products and Availability
We aim to display accurate and up-to-date product information, including descriptions, sizes, prices, and availability. However, we cannot guarantee that all information is always free from errors. If an error occurs with your order, we will notify you as soon as possible, and you’ll have the option to proceed with your order at the correct price or cancel it.
5. Pricing and Payment
All prices are shown in GBP and are inclusive of VAT (where applicable). Prices are subject to change without notice. We accept multiple secure payment methods, including credit/debit cards, PayPal, and other available options.
Once you have placed an order and your payment is processed, you will receive an email confirming your order. This email does not guarantee the availability of products, as stock may change before we can process your order.
6. Shipping and Delivery
We offer worldwide shipping on all orders with standard shipping. Delivery times vary depending on the destination. Our promised delivery times are 5-14 business days. If shipping takes longer than this, we promise free shipping and shipping charges are refunded. Once your order has been dispatched, we will send you tracking information. Please note that delays can occur due to reasons beyond our control.
You are responsible for providing the correct delivery address. We are not liable for orders lost or delayed due to incorrect information provided.
7. Returns and Refunds
Please refer to our Refund and Returns Policy for details on how to return or exchange items. We aim to make the return process as smooth as possible, but items must be returned in original condition within 14 days of receiving your order for a refund or exchange.
8. Faulty or Damaged Goods
If your item is faulty or damaged upon receipt, please contact us immediately at sales@britwaveclothing.com. We will either provide a replacement or issue a full refund. You may be required to provide photographic evidence of the damage.
9. Intellectual Property
All content on Drophaus.uk, including logos, designs, images, text, and product descriptions, is the property of Drophaus.uk or its licensors. You are not permitted to use any of this content without our written consent.
10. Limitation of Liability
We strive to provide the best products and services to our customers. However, we are not liable for any indirect or consequential losses, including but not limited to lost profits, damages to reputation, or data loss arising from the use of our website.
We are also not responsible for any third-party sites or services linked to our website. Your use of these external links is at your own risk.
11. Privacy and Data Protection
Your privacy is important to us. We collect and process your personal data in accordance with our Privacy Policy, which explains how we handle your information. By using our website, you agree to the collection and use of your data as described in our Privacy Policy.
12. Cookies
We use cookies to improve your experience on our website. By using Drophaus.uk, you agree to our use of cookies. For more information, please read our Cookie Policy.
13. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. When this happens, the revised Terms will be posted on this page with the updated date. Please check this page regularly to stay informed of any changes.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes related to these terms will be resolved in the courts of the United Kingdom.
